Privacy Policy

Effective Date: July 28, 2025

This Privacy Policy governs the manner in which K-BID Online, Inc. ("K-BID," "we," or "us") collects, uses, maintains, and discloses information collected from users ("Users") of the www.k-bid.com website ("Site"). This Privacy Policy applies to the Site and all products and services offered by K-BID Online, Inc.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, fill out a form, and engage in other activities, services, features, or resources we make available. Users may be asked for their name, email address, mailing address, and phone number. We collect personal identification information only when voluntarily submitted. Refusal to provide such information may limit participation in certain Site-related activities.

2. Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include browser name, computer type, and technical information such as operating system, Internet service provider, and similar metadata.

3. Web Browser Cookies

Our Site may use "cookies" to enhance the User experience. Users may choose to refuse cookies through their browser settings. If refused, some Site functionality may not operate correctly.

Opting Out of Cookies
Users may opt out of cookie tracking via tools like Google Ad Settings or the Network Advertising Initiative opt-out page.

4. How We Use Collected Information

  • To improve customer service
  • To personalize user experience
  • To improve our Site and services
  • To process payments
  • To send transactional and service-related communications
  • To send periodic emails or SMS messages (with prior consent)
  • To run promotions, contests, surveys, or other features (with consent)

5. Communication from Independent Affiliates

K-BID operates a network of independent affiliates who manage and fulfill auctions. As part of this process, affiliates may contact winning bidders by email, phone, or text to coordinate invoice payment, item pickup, or shipping. Affiliates may use approved third-party tools for these communications.

Affiliates are strictly prohibited from adding bidders to any marketing or promotional list (email or SMS) without explicit opt-in consent from the bidder.

If you believe you have received unauthorized or unsolicited communications, please report it to biddersupport@k-bid.com with a copy or description of the message.

6. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information. We may share limited data with trusted third-party service providers (e.g., payment processors, shipping providers) for operational purposes only. These providers are contractually required to:

  • Use data solely to fulfill K-BID-related services
  • Protect data confidentiality and security
  • Return or delete data upon request or project completion

7. SMS Messaging and Consent

By opting in to receive text messages from K-BID or its affiliates, you consent to receive transactional messages regarding your auction activity (e.g., invoices, shipping updates). Message frequency varies. Standard carrier rates may apply. You may opt out at any time by replying “STOP.”

By requesting shipping from an independent affiliate through our Site, Users consent to receive transactional messages from that affiliate, which may include SMS messages or emails related to invoicing, pickup coordination, and shipping updates. This consent applies even if the User has not opted into SMS messaging through their account profile. These messages are strictly limited to fulfilling the requested service.

We maintain records of opt-in consent in accordance with the Telephone Consumer Protection Act (TCPA).

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal compliance, dispute resolution, and enforcement of agreements. Afterward, data is securely deleted or anonymized.

9. Data Protection & Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, and transaction data.

Third-party service providers must comply with contractual data protection requirements consistent with state privacy laws (e.g., Iowa Consumer Data Protection Act).

10. Third-Party Websites

Our Site may link to third-party websites or services. We do not control the content or practices of these websites and are not responsible for their policies. Users interacting with third-party sites do so at their own risk.

11. Changes to This Privacy Policy

K-BID Online, Inc. may update this Privacy Policy at any time. Changes will be posted on this page with the revised date. We encourage Users to review this policy regularly.

12. Contacting Us

If you have questions about this Privacy Policy or your dealings with this Site, please contact:

K-BID Online, Inc.
www.k-bid.com
1400 County Rd 29 - Suite 1030, Medina, MN 55359
763-479-3000
info@k-bid.com

Last updated: July 28, 2025